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Navigating Mental Health Resources: Where to Get Help and Support

Navigating mental health resources can be overwhelming for many people. However, it's important to remember that there are many options available for help and support.


Primary Care Provider

A primary care provider (PCP), also known as a general practitioner, is typically the first point of contact for a patient seeking medical care. This individual may be a physician, nurse practitioner or physician assistant. They often develop long-term relationships with their patients and become familiar with their medical history, lifestyle, and health goals. Non psychiatric conditions can show up like a mental health problem. A PCP can do exams and runs tests to be sure there is no underlying medical problem that is the cause of mental health symptoms.


Many PCPs are able to treat mild to moderate mental health problems and assist with referrals to therapy. For conditions that need more intense treatment, a PCP will usually be able to assist with referral to a psychiatrist or psychiatric nurse practitioner.


Insurance Company

For those who have insurance, contacting the company directly to inquire about benefits, the referral process (if any), and a list of covered providers is a needed first step. This will ensure that the patient receives the best possible care while also managing the costs of medical treatment. Some insurance plans may limit the providers or facilities that a patient can choose from. It's always best to check with the insurance company before seeking medical care to understand your options and what you may be required to pay before scheduling your mental health visits.


Community Mental Health

Community mental health centers provide accessible and affordable mental health care in local communities. These services are funded by county, state, and/or federal funds.

They may offer care on a sliding scale fee. Community mental health services may include counseling, therapy, medication management, crisis intervention, and case management.


You can find affordable mental health services through the Substance Abuse and Mental Health Services Administration. Visit http://www.samhsa.gov/treatment or call 1-800-662-HELP (4357).


Hotlines and Warmlines

A hotline is a telephone service that provides immediate assistance to callers. Hotlines are typically used for crisis situations, such as suicide prevention. These services are staffed by trained professionals who can offer support, guidance, and resources to those in need. Hotlines are often available 24 hours a day, seven days a week, and can be accessed by anyone in need of help.


A warmline is a phone number you call to talk with someone who can provide support during hard times. Warmlines are often staffed by trained peers who have been through their own mental health problems and know what it’s like to need help. Warmlines are not always available 24/7.


Suicide and Crisis Lifeline: 988, 24 hours a day, 7 days a week


Confidential support for LGBTQ youth in crisis, 24 hours a day, 7 days a week.

TrevorLifeline

1-866-488-7386


Physician Support Line

1 (888) 409-0141



Online Directory

An online mental health directory is a listing that provides information about mental health services and professionals available in a particular area. They typically provide information such as the types of services offered, the qualifications of the mental health professional, and what (if any) insurance is accepted. A directory may also list the type of patient a provider works with (children, for example). Online mental health directories can be particularly useful for those who have a specific preference for their provider and want to know specific information (race, gender, religion) before scheduling.


Psychology Today, Therapy for Black Girls, Inclusivetherapists.com, Black Mental Health Alliance



Tele-Mental Health

Tele-mental health refers to mental health care that happens by video, phone call, or messaging app. Tele-mental health allows individuals to receive mental health services in private, without the need to travel to a physical location. This may decrease stigma associated with seeking mental health care. It also provides greater flexibility in scheduling appointments. It is important to ensure that tele-mental health services are provided by qualified professionals and that the technology used is secure and confidential to protect patient privacy.


TalkSpace, MDLive, BetterHelp


Support Groups

Support groups are a helpful resource for people who are going through a hard time. Support groups offer a sense of community and can help individuals feel less alone in their struggles. Many groups also provide resources and information to help members better manage their condition or situation. Support groups can be a powerful tool for promoting healing, growth, and resilience.


12 step fellowships (Alcoholics Anonymous, Narcotics Anonymous, etc), SMART Recovery, Celebrate Recovery, NAMI Family to Family groups


Remember: seeking help for mental health concerns is a sign of strength and self-care.


*The information shared in this post is for informational purposes and is not medical or mental health advice.

*The author does not personally endorse any service or product mentioned in the article.

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